Privacy Policy

Thank you for visiting this website (this “Site”), which is owned and operated by Plumber Easy (“Plumber Easy,” “we,” “us,” and “our”).


EFFECTIVE DATE

April 23rd, 2020


SCOPE OF THIS POLICY

This online privacy policy (this “Policy”) applies only to information collected through the Plumber Easy website on which it is posted. It does not apply to third-party platforms, such as websites owned by our franchisees, social media websites, vendor pages, websites of other corporations, limited liability companies, etc. It also does not apply to information collected through other channels, such as over the phone or in person.

By installing any third-party application, you are authorizing such third-party application to perform the actions and/or share with the third-party application the information communicated to [Plumber Easy], or requested from [Plumber Easy] to perform the actions and/or share with the third-party application the information communicated to [Plumber Easy], or requested from [Plumber Easy]. Plumber Easy is going to send that information through the third-party application, which will then go through the internet. [Plumber Easy] shall not be held responsible for any dissemination, use, misuse, and/or disclosure of the user's information through use of this or any third-party application.

Some of the information we collect through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be non personally identifiable, such as information collected by cookies.

This Policy may be supplemented or amended from time to time by additional privacy notices, provided at the time we collect your information. For example, certain pages of this Site may contain Privacy Notices providing more details about the information we collect on those particular pages, why we need that information, and choices you may have about the ways we use that information.


YOUR CONSENT

By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy, you may not use this Site. If you have questions about this Policy, please contact us using the information provided below.


OUR TERMS OF USE

This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided at the bottom of each page of this Site.


YOUR CHOICES

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt-out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information.


PRIVACY POLICY UPDATE

Plumber Easy reserves the right to update or modify this Policy at any time and without prior notice, by posting the revised version of the Policy on this Site. These changes will only apply to the information we collect after we have posted the revised Policy on this Site.

Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy Policy” at the bottom of each page of the public areas of this Site.


INFORMATION WE COLLECT

Information You Manually Provide. Plumber Easy collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you request service, express interest in becoming a franchisee, send us questions, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information.

Information from your browser or device. Plumber Easy collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device types are not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you, or we may combine it with information that does identify you.

Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page; support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits; personalize your experience when you use this Site; and improve our marketing efforts, including through the use of targeted advertising.

The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to the personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.


INFORMATION ABOUT THIRD-PARTY COOKIES

In addition to the cookies Plumber Easy delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites.

Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on this Site or on other websites.

You may opt-out to share information with third-party cookies.


HOW WE USE YOUR INFORMATION

Generally, we use the information we collect through this Site:

  • To provide the information, products, and services you request;
  • To provide you with effective customer service;
  • To provide you with a personalized experience when you use this Site;
  • To contact you with information and notices related to your use of this Site;
  • To contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • To invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
  • To improve the content, functionality, and usability of this Site;
  • To better understand your needs and interests;
  • To improve our products and services;
  • to improve our marketing and promotional efforts; for security, credit or fraud prevention purposes; and We transfer customer information to franchisees, service providers, vendors and other companies who globally support our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys. These companies must adhere to strict confidentiality obligations in a way that is consistent with this privacy policy and the agreements we enter into with them.

HOW WE SHARE YOUR INFORMATION

With Third-Party Vendors. Plumber Easy shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys, and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

Within Plumber Easy Corporate Family. We may share information collected through this Site with other companies in Plumber Easy corporate structure. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy.


HOW WE PROTECT YOUR INFORMATION

Plumber Easy takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.


CHILDREN'S PRIVACY

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use, or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site.


CALIFORNIA POLICY

Our website is also accessible in the state of California, U.S.A. and all visitors must agree to the terms of use mentioned above. Any legal action or proceeding relating to this site shall be governed by the laws of the State of California without reference to its choice of law rules. If there are any legal proceedings directed to Plumber Easy, then the person/organization explicitly agrees that Plumber Easy is free to choose the jurisdiction of its preference where any such proceeding can be held against us.


LINKS TO OTHER WEBSITES

This Site may also contain links to websites that are not operated by Plumber Easy or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Plumber Easy does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.


ACCESS TO YOUR INFORMATION

If you would like to review, correct, and update the personal information you have provided to us through this Site, please contact us using the information provided below. We will respond to your request within a reasonable time or within the time limit set out by applicable privacy law. We will use reasonable efforts to comply with your request, as required by applicable law.


RETENTION OF PERSONAL INFORMATION

Plumber Easy retains the personal information collected on this Site as long as necessary to provide the services, products, and information you request or as permitted by applicable law.


THIS SITE MAY BE HOSTED ON SERVERS OUTSIDE THE COUNTRY WHERE YOU RESIDE

Plumber Easy is a U.S. corporation and this Site is intended for a U.S. audience. The servers that support this Site and on which we store the information you provide to us through this Site may be located in a country other than where you reside. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries. However, we will process your information in accordance with this Policy no matter where our data is stored. If you are located in a country other than the United States, by using this Site you consent to the transfer of your information to the United States.


GOVERNING LAW

This Policy shall be governed under the laws of the State of Delaware, the United States of America without regard to its conflicts of law provisions.


QUESTIONS ABOUT THIS POLICY OR Plumber Easy'S DATA PRACTICES

If you have questions or concerns about this Policy, any Privacy Notice, or Plumber Easy’s data practices, please contact us by email at info@plumbereasy.com.

Should you no longer wish to receive our email, please click on the unsubscribe link supplied in each message received and/or contact us via email contact@plumbereasy.com or via mail to 2093, Philadelphia Pike #4161, Claymont, DE 19703